Return

How many days do I have before returning the item?
If you are not satisfied with your products, you have 5 business days to return items.

What is your return policy?

Your items are eligible for return as long as they provide the conditions below:

• Items are accepted for return within 5 days after delivery.
• Items must be unworn.
• Items must have brand and price tags in their original condition.

Please contact us via email at support@ellashop.ca to request return instructions and a Return Authorization #

 Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to the items during shipment.

To return the item you purchased, please mail it to:

10 -1150 Cecile Drive,Port Moody,BC,Canada , V3H1M9

Or you can drop it off at our location for free .